FAQ

Lash Extension Aftercare

Do not get lashes wet for 24 to 48 hours

this includes sweating too so try to avoid tanning beds, saunas and the gym in this time frame

Do not put any makeup on extensions

specifically mascara and eyeliner

Brush lashes daily

brush everytime you get them wet so they don’t stick together

you can’t brush too much but you can brush too hard

Clean lashes daily

even if you dont wear makeup, natural oils from your skin can sit on your lashes and break down the glue!

keeping your lashes clean is the number 1 thing you can do to make them last!

Sleep on your back

we know this is sometimes out of your control so we have silk pillowcases and eye masks available for purchase to help our face sleepers

Don’t pick!

we get it, once you start it’s hard to stop but it can really damage your natural lash! so hands off!

Schedule your refills every 2 to 3 weeks!

we require 30% of your extensions remaining to do a refill

Do you offer refunds?

We do not offer refunds. However, if you notice any issues with your lashes within the first 48 hours, please call us so we can fix them for you.

Can I wear eye glasses/ contacts with my lash extensions?

Of course! However, you may want to remove your contacts before your appointment if you know they will bug you. We have lots of clients that will leave them in too, its Just preferEnce!

How to prep for your lash appointment?

Shower + Spray Tans + Tanning Beds + Massages + Workouts

after your appointment you can’t get your lashes wet for 24-48 hours, this includes sweating.

so get all of the things above should be done before and then not again until at least 24 hours after!

Avoid drinking caffeine

caffeine can make your eyes flutter making it more difficult to apply the extensions!

No makeup

we use eye pads to tape your bottom lashes down, if you have face makeup on they don’t stick like the should!

extensions do not stick to dirty lashes, please make sure all mascara is off before coming in!

Phone

please make sure your phone is silenced. we love chitchatting with our clients but we understand if you want to nap instead!

just pop in your headphones and we will leave you alone!

Come comfy

since you will be laying down for 2.5 hours we want you to be as comfortable as possible! have your hair down or low wear it’s not gonna bother your head! we keep our studio between 68-71 degrees so dress how you will feel the most comfortable! (we have blankets available) if you wear contacts and get irritated with them easily please wear your glasses instead to your appointment!

Pictures

we love customizing our sets to each client so that it’s something you love! bringing pictures is the easiest way to help get you exactly what you want!